All of our Staff Instructors are Private Contractors and maintain their own schedules. Please be mindful that sometimes your instructor will be making a special trip to the range specifically for your lesson. If the student is a no-show, this impacts the instructor both financially and time-wise.
PRIVATE LESSONS
Once you have booked a private lesson, the instructor will reach out to you to confirm you appointment either via email, phone, or text.
IMPORTANT: Should you need to reschedule or cancel, please contact the instructor directly, giving at least 4-hours notice:
- Jeffrey Webb, (737) 228-3973, instructor@texasdefensivetraining.com
- Victoria Kogan, vickogan@gmail.com
If you are a no-show or fail to provide a minimum of 4-hours notice of cancellation, you are responsible for 50% of the private lesson fee ($30) which will be provided to the instructor for their time.
GROUP CLASSES
We understand that things happen despite our best intentions. If you have prepaid for a Group Class and provided appropriate notice, you can request a reschedule or refund by emailing events@shadyoaksgunrange.com with details of your appointment.
Note, while we are willing to discuss concerns on a case-by-case basis, we must also be respectful of our instructors time and scheduling.
Thank you for your understanding.