Returns & Exchanges
Eligible items (see exclusions below) may be returned for a refund, or exchange, within 10 days of original purchase date.
Refunds will be issued via the same method of payment as the original purchase.
For any credit card purchased returns, the credit card used for purchase will be required.
- Product must be in original packaging with all original contents and accessories (including but not limited to: parts, manuals, registration cards, batteries, cables, etc) and be in clean, undamaged, unmodified, and brand-new condition.
- Media/Software is returnable only if unopened.
Original Receipt Required:
- The original receipt is required for all returns.
- A valid photo ID may also be required.
- Cleaning Supplies
- In-the-ear Ear Plugs
- Consumable Items (food, batteries, etc)
- Special Order Items
- Opened software, videos, movies
- Items that are damaged, modified, dirty, or abused
- Items that are missing parts, accessories or packaging